About Top5

Our history dates to 1996 when the company Jeffers, Nicholas, and Associates was formed. For seven years our company assisted clients in niche areas of IT full system development lifecycle projects.

Some of the niche areas that continue to be in demand today include IT project and program management, system implementation planning, application design and development, technical architecture design and development, testing services, and system performance.

Based on our success in driving high impact/high value implementations, the demand for these services has continued and in 2004 the company was restructured to better support our clients, expand our offerings, and enable long term growth.

Following this restructuring, and in light of high client needs, Top5 expanded our business to become a leading Customer Advocacy consulting firm designed to work side-by-side with industry leading clients on major multi-million dollar enterprise initiatives.

Profitable and growing, the company has served over 40 clients and maintains an active list of clients, a substantial repeat book of business, which is an indication of client trust and valuing our services. We maintain a staff of more than 100 of the industry's most experienced professionals.

Today, the Top5 name reflects our philosophy and commitment to bring the top 5% of professionals and industry leaders in their area of expertise to our clients. We are the leading Client Advocacy firm in the United States.

Our Clients include:

  • Accenture
  • CACI
  • Capital City Technologies
  • The Commonwealth of Virginia
  • Deloitte
  • eBay/PayPal
  • GSI Commerce
  • Home Depot
  • i2 Technologies
  • JetBlue
  • Lenovo
  • Marriott International
  • Northrop Grumman
  • State of Massachusetts
  • Medimmune
  • Navigant Consulting
  • Securities and Exchange Commission
  • The State of Ohio
  • Spirit Airlines
  • UBS
  • Vacation Club International
  • Wisor Telecom